eBay’s worthless feedback system


A guest post by Chas C…

I’ve been on eBay for about 12 years ever since I moved house and had a clear out. On the whole eBay buyers are OK, but once in a while you get a fucking idiot. For example, the cunt in Jockland who claimed the bracelet she bought wasn’t correctly described – it was – and didn’t fit her fat podgy wrist. Not her fault of course.

For example, the bloke who bought a book off me, failed to pay or answer emails and then sent me a string of abuse after I raised a non-payment dispute. My fault of course, not his for not paying after he’d had several reminders and an invoice!

Or the one I had the other day who bought a roman blind off me and then complained it was the wrong size because she didn’t read it properly and took the width as length and vice versa. My fault of course because I only stated the dimensions in bold type in two different places in the listing.

I got negative feedback from the last cunt with the blind so I try to leave her negative feedback. This seems reasonable to me as the error was entirely her fault. Guess what? eBay don’t allow sellers to leave negative feedback for buyers. Only positive feedback is allowed ffs!

So – no right of reply, no mechanism for removing inaccurate or malicious feedback comments, and no way to leave negative feedback for a crap buyer.

eBay, you are a bunch solid gold, grade A, greedy, intransigent, unhelpful, biased, up your own arse cunts. And some of your buyers are fucking illiterate, not my fault, rude, self fucking righteous arseholes.

There. I feel better now!

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6 responses to “eBay’s worthless feedback system

  1. Been on ebay since 03 as both a buyer and seller (lastly a Power Seller). IMO most of the time the FB system works…’okish’. Mind you when I had a neg , that I had left for a seller of “Chinese tatt” as I described his wares, removed for ‘racism’ I was…………………..’perplexed’ to say the least.
    Also since being a minor Power Seller myself I find I am now far less forgiving of sloppy service etc and I leave a lot of Neg UNLESS the seller communicates with me in a timely manner -for example : “sorry, I’m in Rochdale and our warehouse was flooded out last night so there might be a slight delay”, which was a genuine comms I got once.

    • Yeah. I’m on eBay too. Have been since 2013 and also sell and buy. I have my settings so that payment is PayPal and if not received in 48 hours it automatically goes to non-payment dispute. I had a guy a month or so back who mailed me after 4 days, said he’d been away on business and forgotten he’d won the item. He apologised, paid and left me positive feedback.

      We all make mistakes but if every body behaved like that we’d have no problems. The idiot with the blind might have received a more sympathetic response if she’d just said “Sorry. I made a mistake. Can I return it please?” instead of trying to bullshit her way into shifting the blame onto the seller…

  2. Robert the Biker

    You used to be able to leave negative feedback as a seller but ebay changed that some years ago because-wait for it-some sellers were leaving negative feedback which was causing some of the worst of the tossers to be barred from buying. Ebay is usually pretty good, but they do have a blindspot regarding the intelligence of some of the buyers out there; some sellers too, to be fair.

  3. ++++++ UPDATE +++++++
    Since posting this, I’ve discovered a right of reply. It’s hidden deep in the system, but it is there.
    Go into the ‘Feedback Forum’ and you’ll find the right hand column has a button marked ‘Reply’ which does let you post a response that appears on your feedback profile.
    You still get a negative but at least you can explain that the cunt can’t read plain English…!

    There’s also a petition running on the iPetition site to get eBay to allow you to leave negative feedback for buyers but nobody seems to know about it

  4. buckothemoose

    I’ve sometimes left positive feedback with a negative comment, but people actually have to take the time to read it if it’s going to be noticed. I’ve only really done it to annoy the buyer, by them having ‘What a twat’ written on their feedback profile
    My current beef with ebay is the huge quantities of Chinese tat. I’ve bought loads of stuff from China in the past and if you’re willing to wait, you get quality stuff at a cheap price
    Recently there just seems to be huge amounts of crap posted by accounts that pop up for a short time and then disappear again. Ebay do not seem to be getting to grips with it